Network Resilience for Your Retail Network

In retail, your network directly impacts your financial and business reputation.  The average cost of a medium to large sized retail company who is unable to process a credit card or transact with their customer, will lose $660,000 per hour.  What is even more staggering are the overall costs associated not only with lost revenue but also lost customer loyalty, lost brand, lost productivity, and employee retention. 

How much does downtime cost for everyone else? 

  • 44% of enterprises report costs are $1,000,000 per hour 
  • 18% of enterprises report costs are $5,000,000 per hour 

Bottom line.  Avoid it at all costs!   

It does not matter if the company is a Brick and Mortar, an E-Commerce site or both, a resilient network is 100% essential for a company to transact with their customers. 

The retail industry relies on the network for credit card transactions, video cameras, wifi access points, mobile and stationary pos terminals, digital signage, and a multitude of IoT devices.  The infrastructure is complex and expensive to maintain therefore companies are shifting from a hardware centric to a software focused approach to increase speed and agility.  Cloud-enabled services is now the method of which they deploy new infrastructure, enable upgrades across a network of stores, and add new features and digital innovation that keeps them ahead of their competition. 

The retail environment. It’s not just the store.  

There are many moving parts to a retail ecosystem.  The infrastructure in a physical store is one aspect, then there are also data centers, colocations, distribution centers, sales offices, and ecommerce sites that all need monitored and remediated in the event of an outage.  If anyone one of them can’t be reached, then it potentially impacts the entire supply chain and creates additional inefficiencies. 

Understand it.  Mitigate it. Recover it. 

It’s not if your network is going to go done, but when it does, how long does it take to get back up and online, 10 minutes or 10 hours.  How did it happen?  SD-WAN config update?  Fiber cut?  Router locked up?  Human error?  All the above?   

Secure remote access and 4G LTE cellular failover will be the solutions used that enable the network team to assess and remediate quickly. 

What every retailer should know, THE Network Resilience Platform, Duckfone, and ZERO 

ZERO cloud portal is included with the NR4400 and Duckfone ORAAS subscription.  It is the foundation of not only network resilience, but operational resilience for life cycle management of your fleet.  It is your single pane of management of all your downstream Gearlinx™ devices, location, and the status of the devices connected to them.  Subscription status, serial numbers, warranty information, technical support, at your fingertips. 

The NR4400 and ORAAS subscription allow a retail enterprise the flexibility to scale up sites and locations as they want or need to.  The NR4400 was designed to provide the innovation and technology for the most demanding network environments.  Total OOB™ for secure remote access, 4G LTE and failover, advanced automation, and cloud-based centralized management. 

The Duckfone and ORAAS subscription provides reliable, flexible 4G or 5G connectivity or failover for any device.  It can cellular enable or failover a router, switch, firewall, kiosk, atm machine, or any IoT device.  Just plug it in and go!