For support: Please first visit our Knowledge Base. The most efficient way to get updated firmware, warranty and serial information is via your account in the Gearlinx ZERO portal. Support is prioritized for customers via ZERO. You can sign-in to your account from the link above. Alternatively, you can send an email to support@gearlinx.com and we will answer your email as soon as possible. It is preferable you attach a support report, your serial number and detailed description when emailing support.
To generate a support report follow these instructions.